Each year we publish our Developer Services charging arrangements for the services we offer, guided by Ofwat’s charging principles.
As we prepare our charges for the 2024-2025 period, we sought your feedback in relation to changes we are proposing to make.
This year we gathered your views on:
- Infrastructure charging
- Environmental protection and incentives
- Your customer journey.
Thank you to everyone who participated in our charges consultation. We’ll share an anonymised summary of your responses shortly.
Our 2024-2025 charges will be published by 1st February 2024 and will go live on 1st April 2024.