Who to talk to and when
Concerns about our compliance are taken very seriously. We ask that you talk to us about any concerns first, so we can investigate.
How to contact us
You can call us on 0345 782 0111 or write to us at:
Essex & Suffolk Water
Customer Centre
PO BOX 292
Durham
DH1 9TX
Contacting the regulator
You have the right to raise your concerns to our regulator, the Information Commissioner's Office, by using the details below:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
You can call the Information Commissioner's Office on
01625 545 700.
Notice owner
The notice owner is NWL's Data Protection Officer, and can be contacted at data.protection@nwl.co.uk.
Reviewing our policy
We review our privacy policy at least once a year, or earlier when there are changes to legislation or our processes.
Last update
This page was last updated on 15 August 2024 (Version 15).
