Manage your account on the go
Managing your account is now even easier with the Essex & Suffolk Water mobile app.
With our app, you can:
- make secure payments, by card, Google Pay and Apple Pay
- view your balance
- check when your next payment is due
- change your bank details and payment date
- set up a Direct Debit
- update your personal details
- set up a payment plan
- view new and old bills
- submit meter readings by scanning your meter with your smartphone
- carry a digital PayPoint card, so you don't need a plastic card
- enable dark mode
If you have a smart meter, you can also:
- Track your water usage
- See your hourly, daily, weekly and monthly usage
- Get an alert if your water usage shows a potential leak in your home